Your Service Needs
Hawthorne is committed to meeting each customer’s expectations. By continually meeting tough quality assurance standards, our parts and service departments have received 5-star certification from Caterpillar, so you can count on Hawthorne for the very best in quality, expertise, and efficiency whenever you need assistance with a part or a repair.
In addition to acquiring top-of-the-line equipment, you need to rely on a dealership for long-term support. Hawthorne is proud to be known for our commitment to service and we are dedicated to backing up your equipments uptime and performance. This includes from planned maintenance to hydraulic and certified rebuilds. Everything you need is in one place. Our dedicated fleet of service trucks stands ready throughout our territory to ensure Hawthorne’s quick and efficient response to your service needs.
Hawthorne offers a full variety of Cat® and Non-Cat services including, but not limited to:
- Field Service
- Lube Service
- Main Shop
- Specialization Shop
- Machine Shop
- Weld Shop
- Compact Construction Shop
- Machine Repowers
- Dyno Testing
- And much more
After Hours Emergency Service Available
Hawthorne’s technicians are continually trained and are qualified with up-to-the-minute information. They are ready to go anywhere to service customers' equipment. Our specially-trained field technicians are available for on-site or emergency service. Our fleet of heavy-duty repair trucks, fully equipped with special purpose Cat tools, computerized parts, service manuals and diagnostic equipment, provides fast, accurate troubleshooting and expedited repair. Click here to view our list of Parts and Service Contacts.
